Contact Information

Demographic Information

Criminal History

* If you check yes to either of the following questions, TLC staff will contact you before your volunteer assignment.

Experience

Volunteer Positions of Interest

(Select all that Apply)

Availability

Volunteer Agreement

TLC Expectations

a. The focus of The Literacy Center (TLC) is to improve adult literacy. TLC is a substance-free environment. Unfortunately, TLC does not offer childcare and is not equipped to accommodate children.

b. General: Your appearance, demeanor, and behavior should be professional whenever and wherever you are representing The Literacy Center (TLC).

c. Reporting: All volunteers (Instructional and Non-Instructional) are required to report volunteer time to TLC Staff. If you are an Instructional Volunteer, please ensure that your learner(s) are also reporting learning time. **NOTE: Please remember that consistent and accurate reporting is crucial to TLC funding.**

d. Housekeeping: Whether you are volunteering onsite at The Literacy Center, or offsite at another location, always clean up after volunteering.

e. Please no personal use of TLC printer, printing or office supplies.

f. Substitutes (Applies to Instructional Volunteers): If you have an emergency and cannot tutor/teach during your scheduled time, please call TLC to arrange for a substitute at least 24 hours in advance.

g. Learner Information (Applies to Instructional Volunteers): If you need access to non-confidential assessment and/or educational information about a learner, please ask a staff member.

Ethics, Confidentiality, Non-discrimination

a. All Literacy Volunteers are expected to adhere to a standard of ethics that demonstrates respect of personal dignity, individuality, responsibility, and initiative.

b. Personal information about any tutor, learner, volunteer or staff member is confidential.

c. All documents and/or records you may come into contact with during tutoring or volunteer sessions are confidential, unless otherwise specified by staff.

d. Records may not be released except with written consent of the individual, and/or in accordance with state or federal law. Failure to keep this confidentiality may be cause for dismissal.

e. The Literacy Center values diversity and seeks learners, volunteers, and employees from diverse backgrounds. It is the policy of TLC to:

  i. Prohibit unlawful discrimination or harassment on the basis of race, color, creed, national or ethnic origin, citizenship, gender, age, disability, sexual preference or orientation, or marital status.

  ii. Comply with both the letter and the spirit of all applicable laws and regulations governing employment.

  iii. Provide equal opportunity to all employees and to all qualified applicants for employment.

  iv. Make reasonable accommodations for the physical and/or mental limitations of qualified employees, volunteers, learners, or applicants with disabilities.

f. Please present complaints about discrimination to the Executive Director of TLC. All complaints received by the Executive Director shall be reported to the President of the Board of Directors of TLC. A full and impartial investigation of any such complaint will be carried out promptly by the Executive Committee. After the investigation, the appropriate parties will be notified promptly of the findings and corrective action will be taken if deemed necessary. Such action may range from a warning to termination of paid employees or volunteer/tutor/learner status. Confidentiality will be maintained to the fullest extent possible, consistent with the need to investigate the complaint fairly and thoroughly. No individual shall be retaliated against for reporting instances of possible discrimination.

Safety and Security

a. Any Literacy Volunteer who provides transportation for others does so at his/her discretion, and assumes responsibility for this. TLC does not provide liability insurance for volunteers.

b. Personal belongings should be left in your vehicle or kept on/near your person at all times. TLC is not responsible for any lost or stolen item/s.

c. Use discretion in disclosing personal details/information to another volunteer and/or learner.

d. If you decide to meet with a learner/volunteer outside of TLC, please be sure to meet in a public place.

e. If a situation becomes uncomfortable and/or seemingly dangerous for any reason, please leave the situation immediately and inform a staff member.

I have read the above information and agree to the terms of this policy.

ONLY If volunteer is younger than 18 years of age, a parent/guardian signature is required below:

If you give The Literacy Center permission to use written comments or to take photo or video of you for promotional material or publication, please initial and date below: